Value Driven

PROCESS
For many years many company will to make standardization among their organization. It can help both product and services oriented organization achieves standards of quality that are recognized and respected throughout the world. Mastersystem already successfully audited according to ISO 9001 – 2008, the main aim is to improve:

Customer Satisfaction
Deliverable Services.
Highly Quality Documentation.
PEOPLE
Mastersystem has an ability to support an implementation across Indonesia coverage; since Mastersystem has more than 250 employees and an experience Project Manager that already have an experience to deliver this kind of massive and huge project. Mastersystem always trying to attract and retain the best employees.

TECHNOLOGY
Commitment to use up to date technology to simplify backend process thus increase customer response and satisfaction. Mastersystem supported by ERP and HELPDESK APPLICATION to minimize any error might occurs. The aim of implement these applications are to prevent human error, while the system has a good track record to analysis many multi tasks.